Governance

Privacy Policy

Tell customers how you collect, use and store their personal information, in line with the Australian Privacy Principles.

Frequently asked questions

What is a Privacy Policy?

A Privacy Policy is a legal document that explains how your business collects, uses, stores, and discloses personal information. It sets out your obligations under the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).

Does my Australian business need a Privacy Policy?

Most businesses with an annual turnover over $3 million are legally required to have one, and many smaller businesses are also captured by the Privacy Act. Even if not required, having a Privacy Policy builds customer trust and protects your business.

What does a Privacy Policy cover?

A Privacy Policy typically covers what personal information you collect, why you collect it, how it is stored and protected, whether it is shared with third parties, and how individuals can access or correct their data.

Should I get legal advice on my Privacy Policy?

Yes, a generic template may not reflect your specific business practices or fully comply with Australian privacy law. Having your Privacy Policy drafted by a qualified Australian lawyer ensures it is accurate, enforceable, and tailored to your needs.

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